We’re here when you need us, every day. Below you’ll find the customer service opening hours and contact details.
Opening hours:
Daily: 08:00 - 18:00
You can contact the team by phone, email, web chat, or social media during these hours.
Phone: 0141 352 4444
Email: info@citylink.co.uk
Submit A Web Form
Web Chat or press 'chat now'
Facebook
Instagram
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If you contact us outside these hours, don’t worry! You can still use our information pages for help. We'll respond to any enquires when we're open.
If you're travelling when we're closed and need real time travel assistance, the helpful team at TraveLine Scotland will answer your call and provide you the information you need to keep you moving. Please be aware that TraveLine can only assist with real time travel information, they cannot help with ticket amendments, refunds etc.
If you prefer to speak to somebody in person, you can visit us at a Travel Centre:
Glasgow Buchanan Bus Station
Killermont Street
Glasgow, G2 3NW
Edinburgh Bus Station
Elder Street
Edinburgh, EH1 3DX
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