At the moment, Wi‑Fi is not available on Scottish Citylink services, and this isn’t a feature we advertise or guarantee. For this reason, we’re unable to offer refunds or compensation where Wi‑Fi has not been available.
We’re always focused on providing the best possible experience for our customers. Based on customer usage, we’ve found that Wi‑Fi is not widely used, so we’ve chosen to invest in other areas that benefit more passengers, such as improvements to our website, enhanced journey tracking, and our app.
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